Thursday, August 22, 2019

AWDE Services Gathering GA Pilot Feedback


In addition to having members of the Aviation Weather Demonstration and Evaluation (AWDE) Services team in house at the AWT providing support during the week, they were also in full experimental mode at the FAA WJHTC in Atlantic City.  They conducted user evaluations, with general aviation pilot participants, to provide feedback concerning the new capabilities incorporated into the HEMS and GFA products.  Pilots attended the lab both in person and via Webex to provide their valuable feedback.
Overall, participants gave positive feedback concerning the new capabilities such as the expanded coverage and resolution over the expanded areas, the Map Options dialog, and additional MESONET observations.  The additional capabilities and information will help inform critical decision making.



The AWT also welcomed a few pilots that participated in one-on-one interviews with AWDE personnel.  AWDE staff asked them questions about the usability of the tools, how the new capabilities added value and what changes or requests they had for the tools in general.  Overall the pilots were pleased with the current products and proposed upgrades, but expressed the need for more user-friendly capabilities.  This includes making the products easier to navigate on a mobile device as well as the addition of contextual help on the tools.  Having capabilities and weather information explained in a way that users can clearly understand is extremely important as AWC continues to evolve their products to serve the greater aviation community.


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